These Terms and Conditions ("Terms") govern the use of the website, services, and products provided by Born High LLC LTD ("Company," "we," "us," or "our"). By accessing our website or purchasing our products, you agree to comply with these Terms. If you do not agree, you must discontinue use immediately.
1. GENERAL TERMS
1.1. These Terms apply to all visitors, customers, and users of our website and services.
1.2. We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Continued use of our website constitutes acceptance of any changes.
1.3. The information provided on our website is for general informational purposes only and may change without notice.
1.4. You must be at least 20 years old and shall not be a person who is prohibited by the Laws of Thailand to use our website and services. By using our services, you confirm that you are of legal age and an appropriate person by law.
1.5. We reserve the right to refuse service to anyone for any reason at any time.
2. PRODUCTS AND SERVICES
2.1. Product Availability: All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.
2.2. Pricing: Prices listed on our website are in Thai Baht and may be subject to applicable taxes and shipping fees. We reserve the right to modify prices at any time without notice.
2.3. Orders: By placing an order, you confirm that the information provided is accurate and complete. We reserve the right to refuse or cancel orders at our discretion.
2.4. Product Descriptions: We strive to provide accurate product descriptions, but we do not warrant that product details, images, or specifications and may in fact not be up to date or entirely accurate.
2.5. Special Orders: Custom or bulk orders may have extended processing times and are non-refundable unless defective. If found defective, it shall be notified in writing as specified in herein in terms.
2.6. Product Safety: Customers are responsible for ensuring the proper use and storage of our products. We are not liable for damages resulting from misuse.
3. PAYMENTS
3.1. Payments must be made in full at the time of purchase using accepted payment methods.
3.2. We are not responsible for transaction errors caused by third-party payment processors.
3.3. If a payment is disputed or unauthorized, we reserve the right to cancel the order and suspend your access to our services.
3.4. Any unpaid balances must be settled within 14 days to avoid late fees. The late fees shall be 10% of the balance amount.
4. SHIPPING AND DELIVERY
4.1. Shipping times are estimates and may vary due to factors beyond reasonable control including, without limitation, any of the act mentioned in Clause 11.
4.2. Customers are responsible for providing an accurate shipping address. We are not liable for delays or lost shipments due to incorrect information.
4.3. International orders may be subject to customs duties and taxes, which are the buyer’s responsibility.
4.4. Shipping fees are non-refundable unless the issue is due to our error.
4.5. If a package is lost, customers must notify us within 10 days of the expected delivery date.
4.6. For full details, please refer to our Shipping and Returns Policy.
5. RETURNS AND REFUNDS
5.1. Products may be returned within [7] days of receipt, subject to our return conditions.
5.2. Customers are responsible for return shipping costs unless the return is due to an error on our part.
5.3. Refunds will be processed after the returned item has been received and inspected.
5.4. Certain items, such as custom or bulk orders, may not be eligible for return.
5.5. If a product arrives damaged, customers must report it within 48 hours with photographic evidence.
5.6. Refunds may take up to 10 business days to process, depending on the payment provider.
6. LIMITATION OF LIABILITY
6.1. Born High LLC LTD is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
6.2. We do not guarantee uninterrupted or error-free operation of our website.
6.3. Our total liability under any claim related to our products or services shall not exceed the amount paid for the specific order.
6.4. We are not responsible for third-party actions, including delivery carriers or payment processors. The relationship of the third parties, including delivery carriers or payment processors is that of independent contractors. Neither party is an agent or licensor of the other. Neither party has or shall represent to a third party that the party has power or authority to represent, act for, bind, or otherwise create or assume any obligation on behalf of the other party, for any purpose whatsoever.
6.5. We do not provide warranties beyond those required by law.
7. INTELLECTUAL PROPERTY
7.1. All content on our website, including text, images, logos, and trademarks, is owned by or licensed to Born High LLC LTD and protected under applicable intellectual property laws.
7.2. You may not reproduce, modify, distribute, or exploit any content without our prior written consent.
7.3. Unauthorized use of our intellectual property may result in legal action and the customer shall be liable to indemnify the company of all losses incurred by us.
8. PRIVACY POLICY
8.1. Our Privacy Policy governs the collection, use, and storage of personal information.
8.2. We do not sell or share customer data with third parties except as required by law.
8.3. Customers must ensure their personal information is accurate and updated.
8.4. We employ industry-standard security measures to protect user data but cannot guarantee complete security.
9. USER CONDUCT
9.1. Users agree not to use our website for unlawful or fraudulent activities.
9.2. Harassment, abuse, or threatening behaviour toward our employees or customers is strictly prohibited.
9.3. Any attempt to disrupt or hack our website will result in legal action.
10. GOVERNING LAW AND DISPUTE RESOLUTION
10.1. These Terms shall be governed by and construed in accordance with the laws of Thailand.
10.2. Any disputes shall be resolved through negotiation. If unresolved, disputes shall be submitted to arbitration or a competent court in Thailand.
10.3. Customers waive the right to participate in class-action lawsuits against us.
11. FORCE MAJEURE
11.1. We are not liable for failure to perform obligations due to events beyond our control, including but not limited to natural disasters, strikes, pandemics, and government actions.
12. TERMINATION
12.1. We reserve the right to terminate access to our website and services for violations of these Terms.
12.2. Upon termination, users must cease all use of our website and products.
13. NOTICE
All notices sent under this Agreement shall be in writing and shall be sent to the office address in Thailand as given in clause 15, as the recipient may designate and shall be delivered personally or sent by pre-paid first class post. A notice is deemed to have been received if delivered personally, at the time of delivery, or in the case of pre-paid first class post, 72 hours after posting.
Unless otherwise specifically provided herein, all notices, consents, requests, demands, and other communications shall be in writing in the English or Thai language.
14. DISCLAIMER
Except as expressly set forth herein, to the fullest extent of all applicable laws, the services and platforms are provided by company as a neutral host and on an “as is” or “as available” basis, and company disclaims: (i) all representations or warranties, expressed or implied, regarding the services, websites, or otherwise relating to this agreement, including any implied warranties of merchantability, fitness for a particular purpose or arising from course of dealing or course of performance; (ii) any warranty that the platforms, our products, services or information will operate uninterrupted, error-free, or that the servers are free of viruses, spyware, malware or other harmful components; and (iii) liability for any third party’s security methods and protection procedures. Further, we make no representation or warranty with respect to any results obtainable through the services. No advice or information, whether verbal or written, we give through the platforms, websites, and line service shall create any warranty, representation and/or guarantee not expressly stated herein.
15. CONTACT INFORMATION
For any questions or concerns about these Terms, please contact us at:
Born High LLC LTD
26/90 Village 4, Mueang District, Samut Sakhon, Thailand 74000
info@localhost
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.